Privacy Policy

We may collect the following types of personal information:

• Contact information such as your name, phone number, email address, and mailing address.
• Identification and financial information such as your Social Security number, date of birth, driver's license number, income, employment details, and housing information.
• Vehicle and transaction information such as the vehicles you view, inquire about, or purchase, and your financing preferences.
• Communication information such as text messages, emails, phone call records, and customer service notes.
• Technical information such as your IP address, browser type, device information, and pages visited on our website.

We use your personal information to:

• Process credit applications and evaluate financing options with lenders and lending partners.
• Respond to your vehicle inquiries and provide pricing, availability, and vehicle details.
• Send appointment reminders, financing updates, and follow-up communications by phone, email, or text message.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory requirements.

Customers who actively opt in may receive customer-care text messages from Benitez Auto Group concerning vehicle inquiries, appointments, financing applications, purchases, title and registration status, license plates, document shipping, delivery, and related service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Opt-in is provided by actively selecting a separate SMS consent checkbox on an applicable website form. Providing a phone number alone does not opt you in to text messages, and consent is never a condition of purchase or financing.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties for marketing purposes. We may share information with service providers solely as necessary to deliver our messaging services.

We may share your information with:

• Banks, credit unions, and other lending partners to evaluate and process your financing application.
• Service providers who help us operate our website, send communications, and manage customer relationships.
• Government agencies or law enforcement when required by law or to protect our legal rights.
• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties for marketing purposes. We may share information with service providers solely as necessary to deliver our messaging services.
• We do not sell your personal information to unrelated third parties.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Sensitive information such as Social Security numbers and financial details is transmitted securely and accessed only by authorized personnel and trusted lending partners.

You may choose not to provide certain information, but this may limit our ability to assist you with financing or vehicle inquiries.

You can opt out of marketing emails by following the unsubscribe link in any email we send.

You can opt out of text messages by replying STOP at any time.

To request access to, correction of, or deletion of your personal information, contact us using the information below.

If you have questions about this Privacy Policy or how we handle your information, please contact us: