Legal
Privacy Policy
This page is maintained by Benitez Auto Group to explain how we collect, use, and protect your personal information.
Last updated: August 4, 2026
Introduction
This Privacy Policy describes how Benitez Auto Group ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, submit a credit application, inquire about a vehicle, or communicate with us by phone, text, or email.
We are committed to protecting your privacy and handling your data responsibly. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
- Contact information such as your name, phone number, email address, and mailing address.
- Identification and financial information such as your Social Security number, date of birth, driver's license number, income, employment details, and housing information.
- Vehicle and transaction information such as the vehicles you view, inquire about, or purchase, and your financing preferences.
- Communication information such as text messages, emails, phone call records, and customer service notes.
- Technical information such as your IP address, browser type, device information, and pages visited on our website.
How We Use Your Information
We use your personal information to:
- Process credit applications and evaluate financing options with lenders and lending partners.
- Respond to your vehicle inquiries and provide pricing, availability, and vehicle details.
- Send appointment reminders, financing updates, and follow-up communications by phone, email, or text message.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory requirements.
SMS and Text Messaging
When you provide your mobile phone number, you may receive text messages from us regarding your application, vehicle inquiries, appointments, and related updates.
Message and data rates may apply. Message frequency varies based on your interaction with us.
You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly.
We do not share your mobile phone number with third parties for their own marketing purposes without your consent.
How We Share Your Information
We may share your information with:
- Banks, credit unions, and other lending partners to evaluate and process your financing application.
- Service providers who help us operate our website, send communications, and manage customer relationships.
- Government agencies or law enforcement when required by law or to protect our legal rights.
- We do not sell your personal information to unrelated third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
Sensitive information such as Social Security numbers and financial details is transmitted securely and accessed only by authorized personnel and trusted lending partners.
Your Choices
You may choose not to provide certain information, but this may limit our ability to assist you with financing or vehicle inquiries.
You can opt out of marketing emails by following the unsubscribe link in any email we send.
You can opt out of text messages by replying STOP at any time.
To request access to, correction of, or deletion of your personal information, contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
